Terms & Conditions

Effective date: January 1, 2026

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These Terms of Service (“Terms”) govern your use of nccbookkeeping.com (the “Website”), operated by New Castle County Bookkeeping LLC, doing business as NCC Bookkeeping (“NCC Bookkeeping,” “we,” “us,” or “our”).

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Please read these Terms carefully before using the Website. If you do not agree to these Terms, please do not use the Website.

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1. Website Purpose

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Our Website provides information about NCC Bookkeeping, our bookkeeping services, and related business topics. You may also use the Website to contact us or request a consultation.

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Information on the Website is provided for general informational purposes. It is not a substitute for advice tailored to your specific business, financial, tax, or legal circumstances.

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2. Bookkeeping Services and Client Agreements

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Visiting our Website, submitting an inquiry, or scheduling a consultation does not by itself establish a client relationship or obligate either party to proceed with services.

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Before bookkeeping services begin, we will agree with you in writing on the services to be provided and the applicable terms.

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Our client engagement agreement or other written service agreement will govern matters such as:

• The scope of services and deliverables.

• Fees, billing, and payment terms.

• Client responsibilities and access to records.

• Confidentiality and document handling.

• Service timelines and communication expectations.

• Cancellation and termination.

• Any service-specific limitations or exclusions.

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If these Website Terms conflict with a written client agreement, the client agreement controls with respect to the services covered by that agreement.

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3. No Tax, Legal, Investment, or Assurance Advice

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Unless expressly included in a separate written agreement, our services do not include tax return preparation or filing, legal advice, investment advice, audits, reviews, or other assurance services.

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Website content and general communications should not be relied upon as advice in these areas. You should consult an appropriately qualified professional for matters requiring specialized advice.

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We do not guarantee any particular financial outcome, tax savings, business performance, or financing approval.

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4. Information You Provide

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When you contact us through the Website, you agree to provide information that is accurate to the best of your knowledge and that you are authorized to share.

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Please do not submit Social Security numbers, bank login credentials, full payment card details, or sensitive financial documents through a general website contact form. Contact us for instructions on providing sensitive information through an appropriate channel.

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If you become a client, your responsibilities for providing complete, accurate, and timely records will be addressed in your client agreement.

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5. Acceptable Use

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You may use the Website for lawful purposes, including learning about our business and evaluating our services for yourself or your business.

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You agree not to:

• Use the Website for unlawful, fraudulent, or deceptive purposes.

• Impersonate another person or misrepresent your identity or authority.

• Submit malicious code, spam, or material intended to damage or disrupt the Website.

• Attempt to gain unauthorized access to the Website, its systems, or information belonging to others.

• Interfere with the Website’s operation or security.

• Use information obtained from the Website to harass others or send unsolicited communications.

• Copy or exploit Website content in a way that infringes intellectual property rights.

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6. Intellectual Property

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Unless otherwise indicated, the Website’s original text, branding, graphics, and other content are owned by NCC Bookkeeping or used with permission.

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You may view the Website and download or print reasonable portions for your own reference or internal business evaluation. This permission does not transfer ownership of the content.

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Except as permitted by law or with our prior written permission, you may not reproduce, republish, sell, distribute, or materially modify Website content.

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Third-party names, logos, and trademarks belong to their respective owners. Their appearance on the Website does not by itself imply sponsorship, endorsement, or affiliation.

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7. Third-Party Websites and Tools

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The Website may contain links to third-party websites or offer access to tools operated by third parties.

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We do not control third-party websites or services and are not responsible for their content, availability, security, or practices. Your use of those services may be subject to their own terms and privacy policies.

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A link to a third-party website does not necessarily constitute an endorsement.

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8. Website Information and Availability

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We aim to provide useful and accurate information, but Website content may contain errors, omissions, or outdated information. We may change Website content, service descriptions, or availability without notice.

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Any pricing or estimates displayed on the Website are informational unless expressly stated otherwise. Final service scope and fees will be confirmed in a written agreement.

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We do not guarantee that the Website will always be available, uninterrupted, or free from technical errors.

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9. Website Disclaimer

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To the fullest extent permitted by applicable law, the Website and its general informational content are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and noninfringement.

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This disclaimer applies to the Website and its informational content. It does not replace or modify obligations expressly stated in a separate written client agreement.

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10. Limitation of Liability

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To the fullest extent permitted by applicable law, NCC Bookkeeping will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Website or its general informational content.

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Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or willful misconduct.

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Liability relating to bookkeeping services is governed by the applicable written client agreement and applicable law, not by this Website-only limitation.

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11. Privacy

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Our Privacy Policy explains how we collect, use, and disclose personal information in connection with the Website and our business.

Please review our Privacy Policy before submitting personal information through the Website.

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12. Restricting Website Access

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We may take reasonable steps to restrict or suspend access to the Website when necessary to address misuse, security risks, violations of these Terms, or legal requirements.

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Any suspension or termination of paid bookkeeping services will be governed by the applicable client agreement.

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13. Governing Law

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These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except where applicable law requires otherwise.

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Nothing in these Terms limits rights or protections that cannot be waived under applicable law.

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14. Changes to These Terms

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We may update these Terms from time to time. The current version will be posted on this page with a revised effective date.

Updates to these Website Terms do not automatically amend an existing client agreement. Changes to a client agreement will be handled according to that agreement.

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15. Severability

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If a provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

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