Privacy Policy

Effective date: January 1, 2026

New Castle County Bookkeeping LLC, doing business as NCC Bookkeeping (“NCC Bookkeeping,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit nccbookkeeping.com, contact us, or interact with our bookkeeping services.

1. Information We Collect

Information you provide

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, and business name.

• Inquiry information, such as details about your business, bookkeeping needs, and messages submitted through our website or by email.

• Appointment information, such as information you provide when requesting or scheduling a consultation.

• Client information, such as billing details and records you provide or authorize us to access in connection with bookkeeping services.

If you become a client, the information we handle may include financial transactions, bank and credit card statements, invoices, receipts, accounting records, and information about your business’s customers, vendors, or employees, as necessary to perform the agreed services.
Please do not submit Social Security numbers, account passwords, full payment card details, or sensitive financial documents through our general website contact form. Contact us for instructions on providing documents through an appropriate channel.

Information collected automatically

When you visit our website, our website platform and connected service providers may collect technical information, such as:

• Your IP address and approximate location derived from it.

• Browser type, device information, and operating system.

• Pages viewed, referring websites, and the dates and times of visits.

• Information collected through cookies and similar technologies, as described below.

2. How We Use Information

We use personal information, as applicable, to:

• Respond to inquiries and communicate with you.

• Schedule consultations and discuss potential services.

• Provide and administer bookkeeping services.

• Send invoices and manage our business relationship.

• Operate, maintain, secure, and improve our website.

• Understand how visitors use our website, if analytics tools are enabled.

• Send marketing communications where permitted and consistent with your communication preferences.

• Maintain records, comply with legal obligations, and protect our legal rights.
   

3. How We Share Information

We may disclose personal information:

• With service providers that help us operate our website and business, such as website hosting, email, scheduling, document storage, accounting, and payment processing providers, as applicable.

• With individuals or organizations you authorize us to work with, such as your accountant or tax professional.

• When required by law, legal process, or a valid governmental request.

• When reasonably necessary to protect rights, safety, or property, or to investigate suspected fraud or security incidents.

• In connection with a merger, acquisition, or sale of our business, subject to applicable legal requirements.

We do not sell personal information or share it for cross-context behavioral advertising.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, maintain security, and—if enabled—understand website usage.

You can manage cookies through your browser settings and, where available, our website’s cookie preference controls. Blocking certain cookies may affect website functionality.

5. Client Financial Information

When we provide bookkeeping services, we use client financial information to perform the services agreed upon with the client and for related administrative, security, and legal purposes.

Our engagement agreement may contain additional terms addressing confidentiality, access to financial records, document handling, and the responsibilities of each party.

If you provide personal information about another person, please ensure that you have the authority to provide it for the intended purpose.

6. Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business records, resolving disputes, and satisfying applicable legal or contractual obligations.
Retention periods vary depending on the type of information, the nature of our relationship with you, and applicable recordkeeping requirements.

7. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting information over the internet or storing it electronically is completely secure. We cannot guarantee absolute security.

8. Your Choices and Privacy Requests

You may contact us using the information below to:

• Request access to or correction of personal information you have provided.

• Request deletion of personal information, subject to applicable exceptions.

• Ask questions about how we handle your information.

• Opt out of marketing emails.
   

You can also unsubscribe from marketing emails using the unsubscribe instructions included in those messages, where provided. We may continue sending nonmarketing communications related to inquiries, services, billing, or our business relationship.

Depending on where you live and which laws apply, you may have additional privacy rights. We will respond to requests as required by applicable law and may need to verify your identity before fulfilling a request.

9. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.

10. Children’s Privacy

Our website and services are intended for business owners and other adults, not children under age 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Where required by applicable law, we will provide additional notice.
 

12. Contact Us
 

For questions about this Privacy Policy or requests concerning your personal information, contact:

New Castle County Bookkeeping LLC
Doing business as NCC Bookkeeping
Email: harry@nccbookkeeping.com
Mailing address: 800 N King Street, Suite 304 - 3207, Wilmington, DE 19801
Website: nccbookkeeping.com